Shipping policy
Shipping Policy
Website: NEXORAINFO
Email: nutan44045@gmail.com
At NEXORAINFO, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below.
1. Order Processing
- Orders are processed within 1–3 business days after payment is confirmed
- Orders are not processed on weekends or public holidays
- In case of high order volume, processing may be slightly delayed
2. Shipping Time
Estimated delivery times:
- Domestic Shipping: 3–7 business days
- International Shipping: 7–21 business days
Delivery times may vary depending on location, customs clearance, and carrier delays.
3. Shipping Charges
- Shipping costs are calculated at checkout based on your location and order size
- Any additional fees such as customs duties or taxes are the responsibility of the customer
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email
- You can track your shipment through the courier’s website
5. Delays & Issues
- We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances
- If your order is significantly delayed, please contact us at nutan44045@gmail.com
6. Incorrect Address
- Please ensure your shipping address is correct before placing your order
- We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer
7. Lost or Damaged Packages
- If your package is lost or arrives damaged, contact us within 48 hours of delivery
- Provide photos (if damaged) so we can assist you quickly
8. International Shipping
- International shipments may be subject to customs duties, taxes, or import fees
- These charges are not included in the product price or shipping cost
- Customers are responsible for paying any applicable fees
9. Contact Us
If you have any questions about shipping, please contact us:
📧 Email: nutan44045@gmail.com